| Warranty, Sizing & Other Questions |
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Baby Banz and Kidz Banz sunglasses are covered by the following warranty:
Baby Banz warrants these sunglasses against breakage due to defects in material and workmanship for six months from the date of purchase. Scratched lenses are considered normal wear and are not covered under warranty. Please make sure you include evidence of the date of purchase, your name, return address and a brief description of the defect or damage. If the sunglasses are returned within the warranty period, and Baby Banz finds that the breakage was due to a defect in material or workmanship, the sunglasses will be replaced and returned to the sender.
When your sunglasses have been received, please register your purchase online at Baby Banz Warranty Registration in order to activate your warranty.
If you discover a defect immediately after purchase but before registering online, please contact us at returns and we will advise you of the replacement procedure.
Due to health regulations we are unable to replace swimwear and hats that have been worn as they are intimate apparel, however if you discover a defect immediately after purchase and before the garments are worn, please contact us at returns to arrange replacement.
If you are buying the products for personal use, then you have the rights and remedies available under the Consumer Guarantees Act 1993.
Choosing the correct size
Although our sunglasses and sunhats come with unique adjustable straps which allow them to grow with your child, it's important to select the correct size when choosing your Baby Banz or Kidz Banz products.
Sunglasses
Baby Banz Sunglasses fit children up to two years or a head circumference of up to 43cm.
Kidz Banz Sunglasses fit children of two to five years, or a head circumference of 43cm to 53.5cm
NOTE: Please do not use the head measurement taken by Plunket when deciding which size of sunglasses to buy. The Plunket measurement is taken over the child's temples and is not where the glasses are worn. Please measure your child snugly over the eye area for a correct fit.
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| Correct way to wear and measure Banz sunglasses |
Sunhats
Baby Banz Sunhats fit children up to two years, or a head circumference of up to 48cm.
Kidz Banz Sunhats fit children of two to five years, or a head circumference of up to 56cm.
Swimwear
The size range will fit from babies right up to eight-year-olds; see below for the size to fit your child:
Size 0 (0-6 months): Chest 46cm, waist 48cm, hips 46cm, height 66cm
Size 1 (6-12 months): Chest 48cm, waist 49cm, hips 48cm, height 72cm
Size 2 (1-2 years): Chest 53cm, waist 52cm, hips 53cm, height 86cm
Size 4 (3-4 years): Chest 58.5cm, waist 54cm, hips 58.5cm, height 101.5cm
Size 6 (5-6 years): Chest 63.5cm, waist 57cm, hips 63.5cm, height 117cm
Size 8 (7-8 years): Chest 67.5cm, waist 69.5cm, hips 67.5cm, height 127cm
Frequently Asked Questions
Can a young baby wear earmuffs?
Due to babies having soft heads, Banz Protective Earmuffs must not be worn by babies younger than six months.
The earmuffs feel tight, can they be loosened?
Earmuffs must fit tightly in order to effective protect the wearer, however the fit of Banz earmuffs loosens with wear, so the earmuffs "grow" along with your child.
If you feel your set of earmuffs is too tight, they can be stretched by extending the earmuffs wide and placing over two chair backs or similar overnight. This should make the earmuffs more flexible.
Why does my child need to wear sunglasses?
Baby Banz are a necessity to cover infant and toddler eyes from the harmful rays of UV (ultra violet) light. Until approx eight to nine years old, a child has no filters in the eye to block out UV light. You can actually do MORE harm to the eye if you put an inferior lens in front of the eye! Behind tinted lenses, the iris opens to allow more light into the eye; if the lens doesn't protect properly, and more UV light gets into the eye potentially damaging the child's eye.
How do I teach my child to wear Baby Banz?
Wearing sunglasses, just like wearing sunscreen or fastening a seat belt, is a learned phenomenon. Kids learn fast, but if you don't teach them to wear sunglasses, they will never learn. Here are some of our suggestions on how you can get your child to love wearing Baby Banz.
1) When you first put Baby Banz on your child they should be in the sun - not indoors.
2) Make sure the polycarbonate lenses on the sunglasses are clean. If not, clean them with a lens cleaner and soft cloth. If you don't have lens cleaner, soap and water will do. Just don't dry them with an abrasive paper towel.
3) Centre the sunglasses so the nose piece rests on the tiny bridge of the nose and the straps above the ears. Adjust the neoprene strap to be just tight enough so that they don't slip down, but not tighter. If they are too snug they will not want to wear them.
4) It is normal, especially for infants, to try to pull the glasses off at first. But the more you put them back on and encourage them to wear them, the easier it gets. Start your child as young as possible. Remember that wearing sunglasses for five minutes the first time is wonderful. It's a new experience, so build the time up gradually.
5) We have also found it helps to distract the child while they are getting used to their Baby Banz - point out the dog or bird in the distance, or perhaps have someone else use a toy to distract them from the unaccustomed feeling of wearing Baby Banz. While your child is getting used to their Baby Banz the band at least provides security that your pair will not get lost, as they will sit safely around the neck or on the forehead - and still look cool!
The comfortable neoprene band on Baby Banz means many children find these less uncomfortable than traditional sunglasses arms which fit over the ears. However, some children will not accept ANYTHING on their face. Unfortunately, Baby Banz sunglasses are not a magic remedy!
What is the UV protection of Baby Banz and Kidz Banz?
The lenses are a UV400 lens. These lenses block out the entire spectrum of UVA, UVB, and UVC rays from the sun. UVA rays are thought to be more harmful to the skin - they cause sunburn and get below the outer layer of skin. UVB rays are the rays thought to be the worst on the eye and causing damage to the retina and lens with overexposure and under-protection. UVC rays are extremely dangerous but do not reach the earth's surface due to absorption in the atmosphere.
Banz sunglasses have been tested by the Optics and Radiometry laboratory at Unisearch, Sydney, and are proven to meet AS/NZS 1067:2003, the Australian standard for sunglasses which has also been adopted by New Zealand. Unisearch concluded that: "These sunglasses DO meet the requirements of the Consumer Product Safety Standard: Sunglasses and Fashion Spectacles (2003) as labelled as category 3 sunglasses."
NB - Lenses are a Category 3, UV400 standard.
What are the sunglasses made from?
Baby Banz frames and lenses made from polycarbonate material. This material makes Baby Banz virtually shatterproof and ensures that they stand up to wear and tear.
Can Baby and Kidz Banz be fitted with prescription lenses?
Yes! Our Baby and Kidz Banz sunglasses are Rx-able and are capable of being cold fitted with a prescription lens up to +/- 8 diopters. Take your Banz sunglasses to your optometrist to be fitted with the lenses.
What are the straps made from?
Baby Banz headbands are made from neoprene. Neoprene is the same material used to make wetsuits; it is stretchy and easy to clean with warm soap and water. The material is very soft and comfortable on the little heads; it also keeps the glasses where they are supposed to be - OVER the child's eyes. An added bonus is that it floats in water to avoid loss at the pool or beach.
Are Baby Banz adjustable?
Baby Banz headbands adjust and secure with a hook and loop closure system (Velcro). This allows parents/children to loosen and tighten the glasses as they take them off and on and prolongs the use of the Banz as they
"grow" with the child.
What are the swimsuits made of, how do they fit and what amount of UV protection do they offer?
The swimwear is made of a nylon/Spandex blend similar to the material used to make most swimwear, but, unlike most swimsuits, Banz swimwear is specially made with a built-in UV protection factor for extra protection from the sun's harmful UV rays. All swimwear has been clinically tested to a rating of UPF 50+.
What is the UV protection of Banz sunhats?
Baby Banz sunhats are the best in the market for protection and breathability. Our hats are made of 100% cotton and 100% polyester and offer UPF protection of 50+. Others' hats made of synthetic materials do a good job of keeping the sun off, but make the head hot because they don't let air in and under the hat. And as most parents know, if the hat is comfortable, it is more likely to stay on little heads!
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